Privacy Policy

Last updated: 21 July 2026

This policy explains how CompareMovers.uk (“we”, “us”, “our”) handles personal information when you use comparemovers.uk or request removal quotes.

1. Who we are

CompareMovers.uk operates an online removal quote comparison and introduction service. For information collected through this website, CompareMovers.uk acts as the data controller. Contact: comparemoversUK@gmail.com.

Before launch: the website owner should add its full legal entity name, registered or trading address, company number (if applicable), and ICO registration number (if applicable) here.

2. Information we collect

Contact details, including name, telephone number and email address.
Move information, including postcodes, date, property size, service type and additional details.
Technical and usage information, such as IP address, device/browser information, referral source, campaign parameters and security logs.
Your cookie and marketing preferences.

3. Why we use your information

To process the quote request you ask us to provide.
To identify and introduce suitable independent removal partners.
To allow up to five partners to contact you about the requested move.
To operate, secure, troubleshoot and improve the website.
To measure advertising or website performance where you have consented to optional cookies.
To meet legal, regulatory and record-keeping obligations.

4. Lawful bases

We normally rely on steps taken at your request before entering a contract, legitimate interests in operating and protecting our service, consent for non-essential cookies or optional marketing, and legal obligation where applicable.

5. Who we share information with

We may share quote-request details with up to five independent removal partners that appear suitable for your move. We may also use hosting, email, security, analytics and professional service providers acting under appropriate contractual safeguards. We do not sell personal information as an unrelated data list.

6. Independent removal partners

Once a partner receives your information, it may act as an independent data controller for its own quotation, communication and service records. You should review that partner’s privacy information before booking.

7. International transfers

If a service provider processes information outside the United Kingdom, we will use an appropriate transfer safeguard where required, such as UK adequacy regulations or approved contractual clauses.

8. Retention

Quote enquiries are normally retained for up to 24 months for customer support, complaint handling, fraud prevention and performance analysis, unless a longer period is required by law or an active dispute. Cookie consent records and security logs may be kept for an appropriate period. We review retention regularly.

9. Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to data portability. You can withdraw consent at any time where processing relies on consent. You also have the right to complain to the Information Commissioner’s Office.

10. Direct marketing

Submitting a quote request allows contact about that specific request. We will not treat the quote request checkbox as consent to unrelated marketing. Any separate marketing will use an appropriate lawful basis and provide an opt-out.

11. Security

We use reasonable technical and organisational measures designed to protect personal information. No internet transmission or storage method can be guaranteed completely secure.

12. Children

The service is intended for adults arranging a move and is not directed at children.

13. Changes

We may update this policy. The latest version and update date will appear on this page.

14. Contact

Email privacy questions or rights requests to comparemoversUK@gmail.com.